Frequently Asked Questions

Everything you need to know about your Athentiq experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally range from 7-14 business days.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small processing fee.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored look.

Are your materials sustainably sourced?

At Athentiq, we prioritize ethical manufacturing. Over 80% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I track my package in real-time?

Yes! Once your order ships, you will receive an email confirmation with a tracking number and a link to follow your package's journey directly to your door.